Bayam89 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your own data as a Member of our platform.
Bayam89 (hereinafter referred to as "Bayam89", "we", "us", or "the Company") operates the online gaming platform accessible at https://bayam89.cam (the "Platform"). We understand that the privacy of our Members is of paramount importance, and we are committed to handling all personal data entrusted to us with care, transparency, and in accordance with applicable data protection principles.
This Privacy Policy (the "Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by Bayam89. It applies to all visitors, registered Members, and individuals who interact with the Platform in any capacity — whether you are based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or elsewhere.
By accessing the Platform or registering as a Member, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, please discontinue use of the Platform and contact our support team to close your Account.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which govern your use of the Bayam89 Platform.
Our commitment: Bayam89 does not sell, rent, or trade your personal data to third-party advertisers or marketing companies. Your data is used solely to provide, improve, and secure our services to you.
For the purposes of this Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial data, and online identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, or deletion. |
| "Data Subject" | The natural person to whom the personal data relates — in most cases, you as a registered Member or visitor of the Platform. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. In this context, Bayam89 acts as the Data Controller for Member personal data. |
| "Third Party" | Any natural or legal person other than you or Bayam89, including service providers, technology partners, payment processors, and regulatory authorities. |
| "Cookies" | Small text files stored on your device by the Platform for the purpose of functionality, analytics, and session management. |
Bayam89 is the Data Controller responsible for the personal data of all registered Members and visitors of the Platform. As Data Controller, Bayam89 determines the purposes for which your personal data is collected and the manner in which it is processed, stored, and protected.
Bayam89 processes personal data only for purposes that are necessary, proportionate, and clearly identified in this Policy. We do not process personal data beyond what is reasonably required to fulfil those purposes.
If you have questions about how Bayam89 handles your personal data, or wish to exercise any of the rights described in Section 12 of this Policy, please contact our Data Protection team at [email protected].
Bayam89 collects the minimum personal data necessary to provide our services, maintain regulatory compliance, and protect the integrity of the Platform. The categories of personal data we collect are as follows:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, Malaysian IC (MyKad) number, passport number, Driver's License | Account registration, KYC verification, age verification (21+ enforcement) |
| Contact Data | Email address, mobile phone number, residential address (including city and postcode) | Account communication, support correspondence, regulatory notifications |
| Financial Data | Bank account details, e-wallet identifiers, transaction history, deposit and withdrawal records in MYR | Payment processing (Maybank2u, CIMB, DuitNow, Touch 'n Go eWallet, FPX, etc.), anti-money laundering compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, login timestamps | Platform security, fraud prevention, geographic access controls |
| Usage Data | Games played, wagers placed, betting history, bonus claims, session activity logs | Service improvement, responsible gambling monitoring, personalised experience |
| KYC Documents | Scanned copies of identity documents, proof of address (utility bills, bank statements), selfie verification images | Regulatory compliance, fraud prevention, withdrawal authorisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket history | Service quality, dispute resolution, training and compliance review |
Bayam89 collects personal data directly from you when you register an Account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in any promotional offer. The data you provide in these contexts is collected with your knowledge and, where applicable, your explicit consent.
When you access and use the Platform, certain technical data is collected automatically through the use of cookies, web beacons, and server logs. This includes your IP address, device identifiers, browser type, session duration, and pages viewed. This automated collection is necessary for the Platform to function securely and reliably, and to detect and prevent fraudulent activity.
In limited circumstances, Bayam89 may receive personal data about you from third-party sources, including payment processors (for the purpose of transaction verification), identity verification service providers (for KYC compliance), and fraud prevention agencies. Any such third-party sharing is conducted under strict data processing agreements that bind those parties to equivalent data protection standards.
Bayam89 processes your personal data for the following purposes:
Bayam89 processes your personal data on the following legal bases, depending on the nature of the processing activity:
Bayam89 does not sell, rent, or trade your personal data to third parties for commercial purposes. Your data may be disclosed to third parties only in the following limited circumstances:
We engage trusted third-party service providers to assist in the operation of the Platform, including payment processors (such as banks and e-wallet operators), KYC and identity verification providers, IT infrastructure and hosting providers, customer support software providers, and fraud detection services. All such providers are contractually bound to process your data only as instructed by Bayam89 and to maintain equivalent data security standards.
Bayam89 may be required to disclose personal data to relevant regulatory or law enforcement authorities where such disclosure is required by applicable law, court order, or regulatory directive. We will notify you of any such disclosure to the extent permitted by law.
In the event of a merger, acquisition, or sale of all or part of Bayam89's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you in advance of any such transfer and provide you with the opportunity to close your Account prior to the transfer if you do not wish for your data to be transferred.
Bayam89 will never share your personal data with third-party advertisers, marketing agencies, or data brokers. Any sharing of your data is strictly for operational, legal, or security purposes as described above.
Bayam89 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with applicable legal, regulatory, and accounting requirements.
As a general principle:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with Bayam89's data disposal procedures.
Bayam89 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, Bayam89 will notify the affected Members and relevant authorities in accordance with applicable data protection laws, without undue delay.
You are responsible for maintaining the confidentiality of your Account credentials. Never share your password with anyone. Bayam89 will never ask for your full password via email, live chat, or any other communication channel.
Cookies are small text files placed on your device by the Bayam89 Platform when you visit or use our services. They allow the Platform to recognise your device, remember your preferences, maintain your logged-in session, and collect anonymous analytics data about how the Platform is used.
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the Platform to function. These cannot be disabled without impairing core functionality such as login sessions, payment processing, and security features. |
| Functional | Remember your preferences such as language selection, display settings, and previously viewed games, to provide a more personalised experience. |
| Analytics | Collect anonymous, aggregated data about how Members use the Platform — which pages are visited most frequently, session durations, and feature usage — to help us improve the service. |
| Security | Used to detect and prevent fraudulent activity, bot access, and other security threats. These are tied to session authentication and device fingerprinting. |
You may control and manage cookie settings through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to use key features of the Platform, including logging in and processing payments. Bayam89 does not use cookies for third-party advertising purposes.
As a Data Subject, you hold the following rights in respect of your personal data held by Bayam89. You may exercise any of these rights by contacting our Data Protection team at [email protected]. We will respond to all verified requests within 30 calendar days.
Request a copy of all personal data we hold about you, including the purposes for which it is processed.
Request correction of any inaccurate or incomplete personal data held in your Account or associated records.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while a data accuracy dispute is being resolved.
Request your personal data in a structured, machine-readable format so that you may transfer it to another service provider.
Object to the processing of your data for direct marketing purposes or where processing is based on legitimate interests.
Where processing is based on your consent, you may withdraw that consent at any time without affecting prior lawful processing.
Lodge a complaint with a relevant data protection supervisory authority if you believe your data rights have been infringed.
To exercise any of the rights above, please contact us at [email protected] with the subject line "Data Rights Request". For security purposes, we will verify your identity before processing any request. Responses will be provided within 30 calendar days.
The Bayam89 Platform is strictly intended for individuals aged 21 years and above. Bayam89 does not knowingly collect personal data from individuals under the age of 21. All registrations are subject to mandatory KYC age verification before any gaming or financial activity is permitted.
If Bayam89 discovers or has reason to believe that personal data has been collected from a person under the age of 21, such data will be immediately deleted and the associated Account will be permanently closed. Any funds deposited will be returned via the original payment method, less any amounts already wagered.
If you believe a minor has registered on the Platform, please notify us immediately at [email protected]. We take such reports seriously and will investigate promptly.
Bayam89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. When material changes are made to this Policy, we will notify registered Members by email to the address held on your Account, and by publishing a notice on the Platform, no less than 14 calendar days prior to the changes taking effect.
The "Last Updated" date displayed at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how your personal data is being handled. Your continued use of the Platform following notification of any changes constitutes your acceptance of the revised Policy.
If you do not agree with any changes to this Policy, you have the right to close your Account by contacting our support team prior to the effective date of those changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which Bayam89 handles your personal data, please contact our Data Protection team using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.
Our support team serves Members across Malaysia — from Kuala Lumpur and Petaling Jaya to Penang, Johor Bahru, and Shah Alam — in English, Bahasa Melayu, and Mandarin. All data rights requests are handled with strict confidentiality and in accordance with applicable data protection obligations.
Privacy is not an afterthought at Bayam89. These are the core principles that guide every data decision we make.
All data transmitted between your device and Bayam89 is protected by bank-grade 256-bit SSL/TLS encryption. Your personal details and financial transactions are never sent in plain text.
Bayam89 will never sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely to operate, improve, and secure your gaming experience.
Identity documents submitted for KYC verification are processed through encrypted, access-controlled portals. Documents are never requested via unsecured channels such as public chat groups or social media.
You hold comprehensive rights over your personal data, including the right to access, correct, delete, and export your information. All requests are processed within 30 calendar days with identity verification.
Bayam89 retains personal data only for as long as legally required or operationally necessary. When a retention period expires, data is securely deleted or anonymised under our data disposal procedures.
In the unlikely event of a personal data breach affecting your information, Bayam89 will notify you and relevant authorities without undue delay and in accordance with applicable data protection law.
We take data protection seriously so you can focus on what matters — enjoying 3,200+ games, fast MYR withdrawals, and 24/7 support across Malaysia. Head back to the homepage to explore everything Bayam89 has to offer.
For players aged 21 and above only. For privacy enquiries, contact us at [email protected].